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• Leadership. Is there a reason why the organization understood by management, staff and customers? Do they provide the passion and inspiration?
• Management. What are the services delivered to make the organization successful? The extent to which they achieve this result, and whether they have the ability to continue to achieve this result?
• Process. Are services delivered at the required level of quality and efficiency to consistently deliver the desired results for customers? Critical success factors can be supported with a continuous performance framework established within an organization.
A framework of sustainable performance are communicated clearly to ensure the desired results throughout the organization. It identified the services, activities and projects undertaken. This illustrates the relationship between the services, activities and projects, and the organization's desired results throughout the organization.
This gives a measurement of performance and cost of programs and activities. That exceeds the dynamics of organizational structure and staff turnover, allowing the succession planning and organizational change impact mitigation. This involves all staff in recognizing the reasons for the existence of the organization and engage in the spirit of the organization. It is acknowledged that the process depends on the people.
To maintain its existence, an organization must use the money to succeed. A Performance Management framework encourages communication and make the right decisions. This allows the management structure and process adjustments when necessary to meet customer needs. Framework development is very important for the development of cost-effective information technology and reporting.
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